Skip to content
London, UK · all 33 boroughs Monday–Friday, 9:00am–5:00pm
Find a roofer

Roofing FAQs

Questions homeowners ask about their roofs.

Questions

Roofing FAQs

Questions homeowners ask about their roofs.

How do I know if my roof needs replacing?

Signs include widespread slipped or cracked slates, repeated leaks in different places, sagging, nail fatigue and a perished membrane visible from the loft. Ask any roofer to inspect and show you photos before recommending a replacement.

Do I need planning permission to re-roof?

Usually not, if you're replacing like-for-like. In conservation areas or under an Article 4 direction, changing materials may need consent, and listed buildings need listed building consent.

Does re-roofing need Building Regulations approval?

Replacing more than a quarter of a roof’s covering generally triggers Building Regulations requirements, which can include upgrading insulation. Ask the roofer to confirm what applies and who will notify Building Control.

Which flat roof is best: EPDM, GRP or felt?

EPDM rubber is flexible and suits simple shapes; GRP fibreglass is rigid and good for walk-on or detailed roofs; modern torch-on felt is a proven, economical option. Each has its place, so ask the roofer why they recommend one for your roof.

Can a leaking roof be repaired in bad weather?

Roofers can often make a temporary repair to stop water getting in, then complete a permanent repair when conditions are safe.

Do I need scaffolding?

Most roof work needs scaffolding or an access tower for safety. The quote will show access costs separately.

Can I ask about chimney repairs?

Yes. Chimney work can be included in your enquiry: repointing a stack, renewing flaunching and flashings, replacing pots or removing a redundant chimney where appropriate.

How long does a re-roof take?

A typical terraced house re-roof often takes one to two weeks on site, weather permitting, once scaffolding is up.

Will the roofer be insured?

Each roofer works independently and we can’t vouch for their cover, so ask for proof of public liability insurance before any roofing work or scaffolding is booked. Roof work carries real risk, so it’s worth checking.

How it works

From leak to watertight

What happens after you send an enquiry, and what a careful roofer should do next.

  1. Describe the roof

    Tell us what’s happening, the type of property and roughly where in London it is.

  2. We pass it on

    We read your enquiry and try to pass it to an independent roofer who covers your area. We can’t promise every enquiry is taken up.

  3. Inspection & quote

    If a roofer can help, they contact you to arrange an inspection and a written quote. Ask for photos and repair or replacement options.

  4. Access & repair

    If you go ahead, the roofer sets up safe access and carries out the agreed work. Your contract is with them, not with us.

  5. Final check

    Before paying the final balance, ask for completion photos and check that gutters and valleys have been cleared.

Leak, slipped slate or tired roof?

Send one free enquiry, then ask the roofer for the evidence before you decide.

Find a roofer